Digital and tech talent. At the heart of our mission.
Whichever role you join us in, you’ll play a crucial part in evolving the way we do business. Not only will you help us create a brand new, seamless multi-channel customer experience, you’ll also shape the future of pet care.
If you’d like to talk to us about the roles below or find out more about upcoming roles please email us at digitalandtechroles@petsathome.co.uk and we’ll be in touch.
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We are currently growing our IT Service Desk team! If you have an interest in IT, alongside proven experience in a customer service environment, then we would love to hear from you.
This is a fantastic opportunity to build upon your customer service skills within an IT environment, supporting our colleagues across the business with IT and technical queries. The IT Service Desk team offer a great service to over 450 Pet Care Centres and Vet Practices, alongside 4 Support Office building and 2 Distribution Centres.
The roles are based at Handforth Support Office (just off the A34 bypass and a short walk from Handforth train station) and will work across a varied shift pattern between the hours of 08:00 and 20:10, including working 1 in 4 weekends.
Working as part of the IT Service Desk team can open up a wide range of opportunities to develop your career within technology at Pets at Home. Our 1st Line Service Desk Analysts have progressed to supervisors, 2nd line support and IT Operations, in addition to developing careers across the wider IT team. Once you have completed your training, you will have the opportunity to work at home for two days each week, out of five.
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As part of our expansion of the Petcare Analytics Group, we are looking for two Data Engineers to join our existing Data Engineering Team.
As a Data Engineer, you will be responsible for ensuring that new data is ingested from a variety of sources in a reliable and consistent manner that is usable in our Data Warehouse and operational flows.
Contract length: Permanent
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Location: Hybrid (Home & Handforth)
As a Group Infrastructure Engineer you’ll work within the Group Infrastructure team and focus on cloud technologies (Azure & AWS).
You’ll take ownership of the day-to-day management, maintenance and configuration of the Azure platform and act as point of contact for any issues, incidents or problems.
There’ll be a focus on ensuring that the organisation is making full use of the platform’s capabilities through process automation so you’ll understand all aspects of the configuration and it’s technical/functional capabilities.
Contract length: Permanent
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Location: Hybrid (Home & Handforth)
Working within the Azure Cloud Platform Team to deliver technology change and support business change to IT services, components and integrations hosted on the Azure public cloud platform. A great opportunity to join a newly established team and help shape the cloud adoption for the business. The team have a DevOps focus and have adopted Infrastructure as Code principles concentrated on Microsoft and Azure technologies.
Contract length: Permanent
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To work within one of our Agile software development teams on behalf of the Services development team to deliver Service implementations within the Pets at Homes services layer.
You will be part of a cross-functional Agile team, working alongside Product Owners, UX, Testers, Data Engineers that are passionate about using quality practices like TDD and DevOps.. You will have solid experience in delivery of development projects to agreed timescales and quality objectives, working in accordance with defined Agile framework and processes.
Contract length: Permanent
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.Net | C# | Azure | TDD | CI/CD | API | DevOps | SQL | NoSQL | BizTalk | ESB
To take a senior role within the Integration and Services development team and to help shape and govern the technical direction of Pets at Home system integration layer.
Contract length: Permanent
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To work within one of our Agile software development teams on behalf of the Integration and Services development team to deliver system integrations within the Pets at Homes integration layer
- System Integration Design and Development – Design and develop integration solutions.
- Documentation – Helps to maintain an appropriate level of documentation
- Test Creation and Execution – Defines and develops automated unit tests to help maintain software quality
- Product Development and Stakeholder interaction – plays a role in interacting with stakeholders and product management to define and enhance the products under development
- Software Development Lifecycle – plays a role in the agile software development lifecycle.
Contract Type: Permanent
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As a SAP Systems Finance Specialist, you’ll be the primary contact for SAP Finance Solutions across the group, including ECC 6.0 and S/4 Hana, advising on best practice and processes in all areas of SAP FI/CO.
You’ll deliver robust, reliable and scalable solutions to support and maintain the estate including the day-to-day management, maintenance and configuration of the solution.
At the same time, you’ll use your expertise to ensure regular system audits are performed, prepare for upgrades and manage integrations.
Contract length: Permanent
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We are looking for a highly motivated and experienced Problem Manager to join our busy and ever-expanding IT Service Management Team. This is a fantastic opportunity for the right candidate to make their mark and establish and build upon existing problem management experience within an ever-expanding technology landscape.
Our Technology team has been growing at pace over recent years and as we deliver more and more systems and services into our Pet Care Centres the Problem Manager will play a vital role by helping to identify, prioritise and remove underlying problems to improve the overall service provided to our colleagues and setting our people free to serve.
This is a great opportunity for a confident and motivated individual to grow and transform our existing problem management processes to drive further improvements.
Contract length: Permanent
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As the Technical Delivery Lead, you will be you will be accountable for the software development and leading the delivery team with our Integration and whilst also facilitating conversations and engagements between the development team and their stakeholders to deliver the new Petcare digital platform.
Contract length: Permanent
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- Modelling and defining current and future business processes
- Investigating business challenges, problems and opportunities considering all perspectives
- Working with Business Stakeholders to elicit and analyse business requirements
- Working collaboratively with Colleagues across the Pets at Home Group, Stakeholders and Suppliers to achieve common goals
- Producing well documented, high quality and prioritised requirements for successful delivery
- Translating business requirements into acceptance criteria
- Offering opinions and solutions to technical problems and working through options with your project team and Stakeholders as required
- Supporting the procurement of IT services / solutions, including the preparation of requirements documentation and involvement in vendor assessments
- Supporting the development of robust business cases – helping to identify and analyse potential benefits, options for achieving those benefits and associated business risks
- Contributing to project proposals, definition and planning
- Adherence to standards and best practices.
Salary: up to £50,000 per year
Contract Type: Permanent -
As an Agile Business Analyst, you’ll join one of our newly formed agile delivery squads. Bringing your excellent analytical and communications skills to the table, you’ll help us analyse our business processes and requirements. We can then turn these into backlog items which can be used by our development team to create iterative value. If you’re good at dealing with lots of different teams, assessing risks and communicating things simply, you’ll thrive in the role.
Salary: up to £50,000 per year
Contract Type: Permanent -
This is a fantastic opportunity to develop their career in Technology by joining our new on-site Tech Services Team, supporting all Pets at Home colleagues. We are entering a period of significant change and there is a great opportunity for a motivated individual to add real benefits to our operation. Distribution is the backbone of our business, and this is an opportunity to play a crucial role in our mission to feed the nations pets.
Working in our brand-new state of the art distribution centre in Stafford, you will be part of a busy, professional and highly motivated team based primarily on-site but there will be travel to other sites required on occasion.
Salary: up to £27,000 per year
Contract Type: Permanent -
An exciting opportunity has arisen to join our production design team in the role of Digital Designer. As the digital designer, you will form part of a decentralised production design team, working closely with the trading and marketing teams to represent web best practice and application. With a keen eye for detail and a customer driven focus in your approach, you will represent the production design team by putting our customers and Pets at the forefront of your design solutions, producing seamless friction free journeys that drive impactful commercial and customer experience results.
Contract Type: Permanent
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You’ll have proven experience in both Automated and Manual testing of complex software applications, and you’ll have done this within an Agile environment.
A thorough knowledge of structured test methods and processes will have been gained from a background of performing this functional testing, recording results in an appropriate, clear and concise format.
Contract Type: 12 Month Fixed Term Contract
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An exciting opportunity has arisen to join our rapidly expanding UX team in the role of UX Designer. As the UX Designer, you will form part of a decentralised UX team, working closely within an agile Product Squad to represent UX/UI Design best practice and application. With a keen eye for detail and a customer driven focus in your approach, you will represent the UX team by putting our customers and Pets at the forefront of your design solutions, producing seamless friction free journeys that drive impactful commercial and customer experience results.
Contract Type: 12 Month Fixed Term Contract
